Responsible Gambling at Casumo UK
At Casumo, we believe gambling should always be an enjoyable form of entertainment — never a source of financial or personal harm. casumo-uk.co.uk is fully committed to responsible gambling in line with UK Gambling Commission requirements. We provide a comprehensive suite of tools to help you stay in control of your play at all times. Whether you want to set spending limits, take a short break, or seek professional support, our responsible gambling resources are available directly through your account. Please gamble responsibly and only wager what you can afford to lose.
Our Commitment to Safe Play
Casumo holds a licence from the UK Gambling Commission and adheres to all UKGC Social Responsibility codes. We take our duty of care seriously and actively work to identify and support players who may be experiencing difficulties. Our safer gambling framework is built around three core principles: prevention, early intervention, and ongoing support. All players aged 18 and over are welcome; anyone under 18 is strictly prohibited from using our platform.
Self-Control Tools Available to You
Every registered player at casumo-uk.co.uk has access to a full range of safer gambling tools directly within their account settings. These include:
Limit reductions take effect immediately. Increases to existing limits are subject to a mandatory 24-hour cooling-off period in line with UKGC requirements.
- Deposit limits – set daily, weekly, or monthly caps on how much you can deposit
- Loss limits – restrict the maximum amount you can lose over a chosen period
- Wager limits – control the total amount staked within a set timeframe
- Session time limits – receive alerts or automatic logouts after a defined period of play
- Reality checks – on-screen reminders showing how long you have been playing
- Cool-off periods – take a short break of 24 hours, 48 hours, or up to 6 weeks
Self-Exclusion Options
If you feel you need a longer break from gambling, Casumo offers self-exclusion options that remove your access to the platform for a defined period or permanently. You can self-exclude directly through your account or by contacting our support team. Casumo is also registered with GAMSTOP, the UK's national self-exclusion scheme. Registering with GAMSTOP will exclude you from all UKGC-licensed operators simultaneously — free of charge. Self-exclusion on Casumo takes effect immediately and cannot be reversed until the chosen period has elapsed.
Recognising Problem Gambling – Warning Signs
Problem gambling can affect anyone. It is worth reflecting on your habits if you notice any of the following:
If any of these apply to you or someone you know, we strongly encourage reaching out to one of the support organisations listed below.
- Spending more money or time gambling than you intended
- Chasing losses in an attempt to recover money
- Gambling to escape stress, anxiety, or personal problems
- Neglecting work, family, or social commitments due to gambling
- Borrowing money or selling possessions to fund gambling
- Feeling irritable or restless when not gambling
Help & Support Organisations
Casumo works alongside several leading UK organisations dedicated to gambling harm prevention and treatment:
| Organisation | Service | Contact |
|---|---|---|
| GamCare | Counselling, helpline & live chat | gamcare.org.uk | 0808 8020 133 |
| BeGambleAware | Advice, self-assessment & support | begambleaware.org |
| GAMSTOP | National self-exclusion scheme | gamstop.co.uk |
| Gamblers Anonymous | Peer support groups across the UK | gamblersanonymous.org.uk |
| Gordon Moody | Residential treatment & therapy | gordonmoody.org.uk |
All services listed above are free and confidential. Casumo does not provide medical or therapeutic advice directly.
Protecting Minors
Casumo takes child protection extremely seriously. We require age verification for all new accounts and may request additional documentation at any time. If you share a device with minors, we recommend using parental control software such as Gamblock, Netnanny, or Cyberpatrol to restrict access to gambling websites. Never share your Casumo login credentials with anyone under 18.
Get Help Through Casumo
You can access all responsible gambling tools and request support at any time via the Safer Gambling section of your account at casumo-uk.co.uk, or by contacting our 24/7 support team through live chat or email. We are here to help, not to judge. Your wellbeing always comes first.